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CUSTOMER STORYAVANTIA LAW

How Avantia Law implemented JIT access and saved 50 working days per year

Avantia Law is a modern, tech-enabled legal services firm providing legal, compliance and fund solutions to asset managers and financial services companies. They work with highly sensitive client data, so access governance isn’t just an IT workflow. It’s a core part of their security, compliance and client trust model.

Avantia Law logo
INDUSTRY
Legal, compliance & fund services
REGION
United Kingdom
RESULTS
300+
access requests automated each month
50
working days saved per year
ALSO
Rolled out across the business in a matter of days
SOC II & ISO 27001–ready audit trails for every access decision
Time-bound, least-privilege access by default
Full, centralised visibility into who has access to what
Automating access with Ploy: Avantia’s story
CHALLENGES
Manual, people-led process
Access requests relied on a manual, multi-step process that was time-intensive.
Increasing operational complexity
As the business grew, managing access consistently across teams became more complex.
Governance & auditability overhead
Visibility and audit evidence relied on manual checks, increasing governance overhead at scale.
RESULTS
Automation & efficiency
300+ access requests automated each month and 50 working days saved per year.
Secure access
Enforcement of time-bound, least-privilege access by default.
Compliance & visibility
SOC II & ISO 27001–ready audit trails and centralised visibility into access.

Challenges before Ploy

Before Ploy, Avantia managed access requests through a highly controlled, people-led process that prioritised oversight and accountability.

It was taking up so much time for repetitive, manual tasks.

Peter FallowfieldHead of IT & InfoSec, Avantia Law

Lawyers initiated access requests, which were handled by the IT team and escalated to Legal Directors for final approval, so decisions aligned with business needs. While this ensured strong governance, it relied heavily on manual effort and required multiple touchpoints for even routine requests. As the business grew, the model became increasingly time-intensive and difficult to scale.

Why Avantia Law chose Ploy

Avantia needed a platform that could fully automate access requests, provide SOC II and ISO 27001–ready auditability, and enforce least-privilege, time-bound access by default.

They weren’t just looking to speed things up; they wanted to change the model entirely, moving from manual access handling to continuous, auditable access governance.

The experience with Ploy has been great — it’s one of the easiest companies to work with.

Peter FallowfieldHead of IT & InfoSec, Avantia Law

Implementation & adoption

Ploy was rolled out across the business in a matter of days. A comprehensive communication and change management plan ensured adoption was quick and seamless, with Ploy rapidly automating over 300 access requests per month.

Today, all access follows a simple, governed flow: users request access through Ploy, approvals happen in a single click, and Ploy provisions access automatically in a time-bound manner.

Ploy has transformed how we do access requests & we wouldn’t be able to go back to the way it was.

Peter FallowfieldHead of IT & InfoSec, Avantia Law

Results

What started as access request automation has now expanded into Avantia’s full access governance layer. Today, Ploy governs access across the full employee lifecycle, a single system enforcing least-privilege, time-bound access across the business.

300+
access requests automated each month
50
working days saved per year
  • SOC II & ISO 27001–ready audit trails for every access decision
  • Time-bound, least-privilege access by default
  • Full, centralised visibility into who has access to what, at all times

It’s changed the way I work, it’s changed the way employees work, and it’s become one of our core essential platforms that we wouldn’t be able to live without.

Peter FallowfieldHead of IT & InfoSec, Avantia Law

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