NEWFreshservice is now a Ploy integrationSee what shipped

WHITE-GLOVE SETUP

We set Ploy up for you

A Ploy engineer connects your identity provider, your HR system and your applications, imports who has access to what, drafts your starting policies and schedules your first access review. You look at the result and approve it.

WHITE-GLOVE SETUPRUN BY A PLOY ENGINEER
CONNECTED FOR YOU
Identity provideraccounts, groups, MFA stateDONE
HR systemjoiners, movers, leaversDONE
Applicationsroles and entitlementsDONE
BUILT FOR YOU
Access imported4,812 identitiesDONE
Starting policies26 draftedDONE
First access reviewscheduledDONE
SETUP6 / 6 COMPLETEREADY FOR YOUR APPROVAL
1.1THE SETUP

How the setup runs

You do not need to staff a project for this. A named engineer runs each step and brings you the result to look at.

01

We connect your systems

Your identity provider, your HR system and the applications your people work in. A Ploy engineer does the connecting, and every connection stays read-only until you grant write access.

IDPHRAPPS
READ ONLY BY DEFAULT

02

We import who has what

Every identity, account, group, role and grant lands in one inventory, joined up so you can see the whole estate in one place rather than one application at a time.

Identities4,812Grants11,904Policies326Reviews48
ONE INVENTORY

03

We draft your policies and reviews

We write a starting set of policies from what we find and schedule your first access review. Nothing takes effect until you have read it and approved it.

JOINER BASELINEDRAFTADMIN EXPIRYDRAFTLEAVER REVOKEDRAFT
AWAITING YOUR APPROVAL
1.2WHITE GLOVE

What white glove covers

One named engineer does the work and shows you each part of it as it lands.

  • Your identity provider, HR system and applications connected for you
  • Every identity, account, group and grant imported into one inventory
  • A starting set of policies drafted from what is already in place
  • Your first access review scheduled and configured
  • A named engineer who does the work and walks you through the result
  • Migration from your existing provider, free, if you are on one
1.3MIGRATION

Already on another provider?

Then the move is ours to do as well, and it is free. Your current provider keeps running while Ploy mirrors it, and you cut over once you can see that the two match.

PARALLEL RUNBOTH SYSTEMS LIVE
YOUR CURRENT PROVIDERPLOY
Identities4,8124,812MATCH
Grants11,90411,904MATCH
Policies326326MATCH
Reviews4848MATCH
MIRROR CHECK17,090 / 17,090VERIFIEDCUTOVER ON A DATE YOU PICK
COST
Free, from any existing provider
DOWNTIME
None. Your people keep requesting and receiving access throughout
FIRST STEP
A read-only inventory of your current provider, before anything is touched
IN PARALLEL
Ploy runs against your live system for as long as you want it to
CUTOVER
On a date you pick, once the mirror matches
CARRIED OVER
Identities, grants, policies, reviews and all of their history
OWNED BY
A named migration engineer, from the first call to the switch-off

Tell us what you run today

Name the systems you are on and we will walk you through the setup we would run for you on the first call. That takes 30 minutes.