Understand where your IT team’s time goes
We read twelve months of access requests from your service desk — what people asked for, who approved it, how long they waited. You get a costed picture of where the time goes, and how much of it Ploy gives back on day one.
Read-onlyConnected in minutesThe report is yours either way
Minutes to connect. Nothing to install.
The scan reads your service desk. It does not touch it. No agent, no write access, no change to a single queue or workflow — and you can revoke it the moment the report lands.
Your access requests, finally counted
Every scan answers the same four questions: how much of this is there, when does it land, how long are people waiting, and how much of it can go away. Here is what that looks like.
The figures on this page are an illustrative profile, not a customer’s and not an average. Your scan reports your own numbers, whatever they turn out to be — and we present them as we find them, including where they are less dramatic than your team expected.
The scan does not just count your tickets. It reads them.
Twelve months of access requests are the only honest record of how your organisation really grants access — who asked, who approved, who provisioned, and what they got. That record is what Luna learns from, which is why she starts useful rather than starting empty.
Run the scan and none of this has to be gathered twice. If you go on to deploy Ploy, Luna already knows your approvers, your owners and what your access requests mean.
What it is costing you, with the working shown
Two things drive the return. The effort your team spends fulfilling requests, and the time everybody else spends waiting on them. The second is almost always the larger of the two, and almost never counted.
- The time approvers spend, which the scan measures but the total ignores
- Reduced exposure from access that expires instead of accumulating
- Reduced exposure from leavers being fully cut off on the day they leave
The worst case is that you learn what your tickets say
You do not have to be buying anything to want this. Access requests are the most measured-and-never-analysed thing most IT teams own, and the data is already sitting in your service desk.
Avantia Law“Ploy has transformed how we do access requests & we wouldn't be able to go back to the way it was.”
Liberis“Ploy has enabled us to completely automate employee onboarding and offboarding, saving us 150 manual actions, clicks, and hours of time per employee.”
Welcome to the Jungle“With Ploy, we've turned a tedious weekly task into easy automated flows. We're saving half a day a week and have completely streamlined onboarding across all our SaaS tools. Total game changer.”
Luno“Ploy saved me from drowning in spreadsheets, manual licence assignment and SaaS sprawl. It lets us easily make sense of what's being bought, used, and wasted which is more than I can say for most software tools. The best part? They listen, iterate fast, and don't take themselves too seriously. Perfect match.”
Find out what your tickets say
Book a scan and we will connect to your service desk, read twelve months of access requests, and walk you through what they cost. The report is yours either way.