NEWFreshservice is now a Ploy integrationSee what shipped
0.0LUNA, THE IDENTITY AGENT

Meet Luna. She handles your identity work for you.

Give her a job, one-off, or on patrol. She gathers the context, messages the right people, makes the approved change, and files the evidence. You stay in control of every step that matters.

Book a demoGet a demoWorking right now, in 22 organisations

One agent, across all of it.

Luna is not a separate surface you visit. She is in every corner of the product, doing the identity work where that work already happens.

Tom requests access to Figma
NEW
SLACK · DM TO JEFF

Tom Ligeti is asking for Figma · Editor. Low risk — no conflicts, team already licensed. Approve for 5 hours?

ApproveDeny
Luna
Figma is owned by Jeff
Risk analysis on Tom: clear
Message sent to Jeff in Slack
Access granted — expires in 5 hours
0.2NOT A CHATBOT

You don't need another AI that answers questions and leaves the work on your desk.

Luna is measured in finished jobs. She holds the conversation, makes the change, and proves it happened.

app.ploysecurity.co, Acme Corp
DK
Stale admin access, SnowflakeCreated 9:41Triggered byMarta K. in Slack
Tasks
Scan Snowflake admin grants
Export the access list
Get owner approval
Revoke access and verify
Activity StreamFull timeline
#access-governance12
MK
Marta K.9:41
Who still has admin on Snowflake? Audit is asking.
Message #access-governance
0.3HOW SHE WORKS

Plain language in. Finished job out.

No workflow builder required, though the whole platform is hers to use.

app.ploysecurity.co, Acme Corp
DK
What do you want the agent to do?Luna will prepare a reviewable plan before getting started
Get Q2 review completed by Friday
SupervisediDefault
Start agent
Defining SuccessReading licence pools
Catch any licence about to run out of seats before it actually does.
Success criteriaAgree on what success means before you execute. The run is judged against these.
Licence pools never reach 0 seats without the owner warned 14 days ahead
Figma reclaims are approved by the app owner before any seat is touched
Add criteria
SupervisediDefault
Modify PlanRun plan
0.4SHE'S AN EMPLOYEE

One employee owns all six stages of the loop.

Identity governance is a loop that never finishes, which is why it needs someone whose job it is.

01MapDoes the map match reality?
02UnderstandCan anyone explain why things are the way they are?
03DecideAre our rules still the right rules?
04AdaptIs anyone waiting, or still here who should not be?
05KeepWhat would fail the re-approval test?
06ProveWould we pass an audit that started this morning?
Most identity teams cannot answer six questions on a Tuesday afternoon.
Luna exists so you always can.
0.5HER MEMORY

Luna truly understands your business

Joins, grants, reviews, revocations — everything that happens in your estate lands in one memory, and it is what she reasons over. This is her memory view, straight from the product — click a memory to see what informed it.

app.ploysecurity.co, Acme Corp
0.6PLAYBOOKS

Expert playbooks,
run for you.

Playbooks are pre-built workflows, written and kept sharp by Ploy. Start one and Luna opens the session, works the steps, and asks before she changes anything.

Access Review Investigation

Investigate access review campaigns, cycles, and individual reviews to identify issues and track completion

Shadow IT Investigation

Investigate newly discovered shadow applications, assess their security risks, and identify which employees are using them

Offboarding Reminders

Track and manage upcoming and overdue employee offboardings

Find Owner of Resource

Identify and confirm the current business or technical owner for one or more applications or other resources.

Access Request Review

Review and process pending access requests by evaluating requester, resource, and justification

Low Usage Investigation

Identify and analyze resources with low user activity for cost optimization

Flow Summary

Analyze workflow execution patterns and failures over the last 24 hours

Github identity matcher

Finds unassociated github identities and suggests the best member to match them to

0.7HER VOICE

She talks like a colleague
because she works like one.

Owners get asked, reviewers get chased, managers get checked with, on the channels they already read. Employees answer a person-shaped question, not a ticket form.

#access-governance12
MK
Marta K.9:41
Who still has admin on Snowflake? Audit is asking.
Message #access-governance
0.8CONTROL

Autonomous does not mean uncontrolled.

Luna works under your policies, approvals and permissions, and every control is a mechanism, not a promise.

Trust levelSupervised
Observer
Luna reads and analyses. No writes, no actions.
Supervised
Luna requires confirmation to take all actions
Custom
Fine-grained control. You set the rules.
Action PermissionEditing any row promotes the configuration to Custom
Auto Approve · 0Guarded · 0Needs Approval · 3Blocked · 0
Provision accessGrant a user access to an application.Auto ApproveGuardedNeeds ApprovalBlocked
Engineering safelistACTIVE
Subject memberdepartmentis one of·EngineeringPlatformANDSubject accessis notadmin
This action will auto-approve when one of these rules matches. Otherwise it asks you for confirmation.
Deprovision accessRevoke a user's access to an application.Auto ApproveGuardedNeeds ApprovalBlocked
Reach out to userSend a message to a user.Auto ApproveGuardedNeeds ApprovalBlocked
NotificationsUsing organisation default notification rules
Run completedDM to creatorDEFAULT
Needs inputDM to creatorDEFAULT
Approval requested#it-ops · Slack channelCUSTOM

She keeps every answer she has ever given you.

LUNA IS AT WORK INSIDE SECURITY TEAMS AT

Give Luna
the first job.

Give her one instruction, a sweep, a patrol or a review. She plans it, you approve it, she finishes it and files the evidence.