Dialpad offices, licences and who holds a seat

Office membership, admin roles and licence seats, with the user deleted the day they leave.

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TYPE · SAAS

Dialpad connectorHOURLY SYNCCAPABILITIES

WHAT PLOY DOES

Sync users and their account statusEveryone with a Dialpad account arrives as an identity, along with whether that account is active or suspended.

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Discover officesDialpad offices come in as resources, so belonging to one is a grant Ploy can see and review.

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Read office membership, admin roles and licence grantsWho sits in which office, who holds the app admin role, and which licence each person was granted.

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Count licence seats per officePurchased and available seats for every line type in every office, so what is paid for sits next to what is assigned.

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Register Dialpad as an app in useDialpad lands in the app inventory with its account holders attached. Third party apps are not discovered through it.

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Delete a user and free the seatPloy deletes the Dialpad user, which releases the licence seat they were holding.

WRITE

2.1WHAT IT UNLOCKS

Three jobs this connector does on day one

LEAVERS

The seat goes back the day they leave

An end date in your HR system reaches Dialpad. The user is deleted, the licence seat is free again, and the run is on the record.

LICENCES

Paid seats next to assigned seats

Every office reports purchased and available seats for each line type. A renewal conversation starts from what is actually assigned rather than from what was ordered.

REVIEWS

Office and admin role, not just a name

Each row carries the office someone belongs to, the licence they were granted and whether they hold the app admin role. That is what a reviewer decides on.

2.3