SIIT accounts, read into the same access graph

Agent accounts and their status, so the service desk sits in the same access graph as the tools it supports.

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TYPE · SAAS

SIIT connectorHOURLY SYNCCAPABILITIES

WHAT PLOY DOES

Sync SIIT usersEvery SIIT account is pulled into Ploy and matched to the person behind it.

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Read whether an account is activeLogin status per account, so an agent seat that should have gone is visible rather than assumed closed.

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Track access to SIITSIIT is registered as an application and access is held at that level: Ploy knows who can reach the service desk, not what they can do once they are in it.

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2.1WHAT IT UNLOCKS

Three jobs this connector does on day one

SEATS

Every SIIT account has a person behind it

Accounts are matched to employees on each sync. A login with nobody attached to it stands out instead of sitting quietly in the agent list.

REVIEWS

The service desk reviews with everything else

SIIT access appears in the same review pass as the tools the desk supports, so the owner is not chasing a separate export to answer for it.

LEAVERS

The leaver run raises the SIIT seat

When someone leaves, their SIIT account is on the offboarding list with its current status, and the task stays open until somebody confirms it is closed.

2.3