NEWFreshservice is now a Ploy integrationSee what shipped
INTEGRATIONSSAAS
TestRail28 OF 28 CAPABILITIES ASSESSED

TestRail users and groups are provisioned from Ploy

Users and groups, created from Ploy and deactivated when the seat is no longer needed.

TYPE · SAAS
TestRail connectorHOURLY SYNCCAPABILITIES
WHAT PLOY DOES
Sync users and their stateEvery TestRail user arrives in Ploy with whether the account is still active.
READ
Discover TestRail groupsGroups land as grantable resources in the access graph.
READ
Map group membership and app accessWho can reach TestRail at all, and which groups each of them belongs to.
READ
Create usersA user is added by name and email using an administrator API key, so a new tester does not wait on a ticket.
WRITE
Add and remove group membershipGroup membership is written back to TestRail, so a grant or a revocation lands where the permission actually sits.
WRITE
Deactivate a user and free the seatClearing the active flag frees the licence seat. TestRail has no hard delete through its API, so removal deactivates the account rather than erasing it.
WRITE
2.1WHAT IT UNLOCKS

Three jobs this connector does on day one

JOINERS

The account exists before the first test run

Policy says the role needs TestRail. Ploy adds the user and puts them in the groups that role calls for, so the first thing they open is the suite and not a ticket.

ACCESS

Group membership is a request with an owner

A request for a TestRail group goes to the person who owns it. The approval writes the membership, and the grant can expire on its own.

LEAVERS

Deactivated, and the seat comes back

Offboarding clears the active flag on the TestRail user, which frees the licence seat. The account stays deactivated on the record, because the API offers no hard delete.

2.3

SETUP

TYPICALLY 10 MINUTES
STEP 01

Add an administrator API key

Ploy authenticates to TestRail with an administrator key, which is what the user actions require.

STEP 02

Watch the first sync

Users, their state and the group membership behind them land in the graph.

STEP 03

Turn on writes

Pick which groups Ploy may change, and who approves. Everything else stays read only.

2.4OFTEN CONNECTED TOGETHER
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