NEWFreshservice is now a Ploy integrationSee what shipped
INTEGRATIONSSAAS
Zoom28 OF 28 CAPABILITIES ASSESSED

Zoom accounts and their last activity, in the same graph

Active users, their role and when they were last active, so an unused Zoom account is visible.

TYPE · SAASAUTH · OAUTHDOMAIN · ZOOM.US
Zoom connectorHOURLY SYNCCAPABILITIES
WHAT PLOY DOES
Sync Zoom usersActive accounts are pulled into Ploy and matched to the person behind them. The scan asks Zoom for active users, so suspended, inactive and pending accounts do not come with them.
READ
Read who can reach Zoom, and at what roleAccess is held at the application level with the Zoom user role as the entitlement, which is what separates an account that can administer the tenant from one that can join a call.
READ
Read last activityWhen each account was last active, which is what tells a working seat from a dormant one at review time.
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2.1WHAT IT UNLOCKS

Three jobs this connector does on day one

SEATS

Every Zoom account, matched to a person

Active accounts are pulled in and matched to employees. An account with nobody behind it is visible, which is usually the first sign a seat outlived the person who had it.

REVIEWS

Dormant seats show themselves

Each row carries the role and the date the account was last active, so a seat nobody has used surfaces in the review rather than at renewal.

LEAVERS

Zoom is on the offboarding list

When someone leaves, their Zoom account appears in the offboarding run with its role and last activity, and the task stays open until it is confirmed closed.

2.3

SETUP

TYPICALLY 10 MINUTES
STEP 01

Authorise the app

An admin approves the Ploy app in your Zoom account. The connector is read only.

STEP 02

Watch the first sync

Active accounts, their role and their last activity land in the graph.

STEP 03

Match accounts to people

Confirm how Zoom accounts map to employees, which is what makes an unmatched account stand out.

2.4OFTEN CONNECTED TOGETHER
OktaIDENTITY PROVIDERSlackAPPROVALS
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Connect Zoom, see it in 10 minutes.